Clarke Terrace

Payment Schedule

100% due at time of booking. (Tourism tax RM10/room/night & Penang City Council fee RM 3/guest *will be collected during check-in)

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 100.00 per room will be collected during check-in.

Hutton with Balcony

Payment Schedule

100% due at time of booking. (Tourism tax RM10/room/night & Penang City Council fee RM 3/guest *will be collected during check-in)

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 100.00 per room will be collected during check-in.

Beach Cluster

Payment Schedule

100% due at time of booking. (RM10/room/night *will be collected during check-in)

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 100.00 per room will be collected during check-in.

Rainforest

Payment Schedule

100% due at time of booking. (RM10/room/night *will be collected during check-in)

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 100.00 per room will be collected during check-in.

Desaru Arcadia

Payment Schedule

100% due at time of booking.

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 300.00 will be collected via pre-authorization through Mobiversa payment gateway after booking being made and released within 1 – 3 working days after check out. This is a common practice in hospitality industry.

What Is Pre-Authorization?

Pre-authorization means bank temporarily holds the money first and will release it after guest checks out. We recommend using Credit Card as your balance will not be deducted and it will be refunded quicker compared to Debit Card.

*Photos shown are just 1 of our many units. We may assign random units with similar designs based on availability.

D’Pristine

Payment Schedule

100% due at time of booking.

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 300.00 will be collected via pre-authorization through Mobiversa payment gateway after booking being made and released within 1 – 3 working days after check out. This is a common practice in hospitality industry.

What Is Pre-Authorization?

Pre-authorization means bank temporarily holds the money first and will release it after guest checks out. We recommend using Credit Card as your balance will not be deducted and it will be refunded quicker compared to Debit Card.

*Photos shown are just 1 of our many units. We may assign random units with similar designs based on availability.

Dorsett Hartamas

Payment Schedule

100% due at time of booking.

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 300.00 will be collected via pre-authorization through Mobiversa payment gateway after booking being made and released within 1 – 3 working days after check out. This is a common practice in hospitality industry.

What Is Pre-Authorization?

Pre-authorization means bank temporarily holds the money first and will release it after guest checks out. We recommend using Credit Card as your balance will not be deducted and it will be refunded quicker compared to Debit Card.

*Photos shown are just 1 of our many units. We may assign random units with similar designs based on availability.

BIG M Deluxe Queen

Payment Schedule

100% due at time of booking. (RM10/room/night *will be collected during check-in)

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 100.00 per room will be collected during check-in.

BIG M Superior Twin

Payment Schedule

100% due at time of booking. (RM10/room/night *will be collected during check-in)

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 100.00 per room will be collected during check-in.

Towkay Suite

Payment Schedule

100% due at time of booking. (RM10/room/night *will be collected during check-in)

Cancellation Policy

All paid prepayments are non-refundable.

Refundable Deposit

A refundable deposit of MYR 100.00 per room will be collected during check-in.

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